Terms of Service · Knowzone

This text is a draft. It is being reviewed by a lawyer before Knowzone launches, and may change.

In short

You need to be 13 or older, or have a parent’s or guardian’s permission.
Your notes and uploads stay yours. You let us process them to make your study material.
AI can make mistakes. Check important facts before you rely on them.
Paid plans renew until cancelled; first payments are refundable within 7 days.
Be kind and honest. We can limit or suspend accounts that break the rules.

1. Who we are and these terms

Knowzone AI (“Knowzone”, “we”) provides an AI-powered learning app for students and teachers. These terms are an agreement between you and Knowzone. By creating an account or using the app you agree to them.

If you are under 18, please read these terms with a parent or guardian.

2. Your account

To use Knowzone you must:

Be at least 13, or have permission from a parent or guardian
Give accurate details and keep your password private
Use one personal account. Accounts can’t be shared, sold or transferred
Tell us straight away if you think someone else is using your account

3. Your content

You own the notes, files, questions and other material you add (“your content”). You give us permission to store and process your content only to run Knowzone for you: for example, to make summaries, flashcards, quizzes and videos.

Only upload material you have the right to use. Don’t upload other people’s personal information without permission.

4. AI features

Knowzone uses artificial intelligence to generate explanations, summaries, quizzes and videos. AI output can be incomplete or wrong. It is a study aid, not a replacement for your teachers, textbooks or official exam guidance. See “AI limitations and accuracy” for more.

Free accounts have daily limits (for example 10 tutor questions a day). Bigger AI jobs use AI credits, which have no cash value.

5. Using Knowzone responsibly

You agree not to:

Break the Community Guidelines or any law
Use Knowzone to cheat in exams or assessments where it isn’t allowed
Bully, threaten or share harmful content with other users
Try to get around limits, scrape the service or interfere with how it works
Upload material that infringes someone else’s copyright

6. Plans, payments and refunds

Paid plans are charged in advance. Card and app-store plans renew automatically until you cancel; bank-transfer and USSD payments cover one period and don’t renew. You can cancel any time and keep access until the end of the period you’ve paid for.

Your first payment for a plan is refunded in full if you ask within 7 days. Other refund requests are reviewed case by case and as required by law. App Store and Google Play purchases also follow the store’s refund rules.

We’ll tell you in advance before changing the price of a plan you’re subscribed to.

7. XP, coins and rewards

XP, coins, streaks, badges and other rewards are part of the learning experience. They have no cash value and can’t be sold, transferred or exchanged for money.

8. Moderation, restriction and suspension

We may remove content, restrict features or suspend an account that breaks these terms or the Community Guidelines, or to protect users. We’ll tell you why and how to appeal. Serious or repeated breaches can lead to the account being closed.

9. Ending your account

You can delete your account at any time in Settings. Deletion takes effect after a 14-day grace period, during which signing in cancels it.

10. Our responsibility to you

We work hard to keep Knowzone available, accurate and safe, but we can’t promise it will always be error-free or uninterrupted. Nothing in these terms limits rights you have under Nigerian consumer protection law.

11. Changes and contact

We may update these terms. If changes are significant we’ll tell you in the app before they apply. Questions? Reach us through Help → Contact support in the app, or email info@knowzoneai.com.

These terms are governed by the laws of the Federal Republic of Nigeria.

Last updated: 18 October 2026.